What to Expect as a New Patient

Starting mental health care can feel overwhelming, but we want you to know—you’re not alone. Our team is here to make the process simple, supportive, and stress-free.

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Step 1: Getting Started

Whether you reach out to Enlightenment Psychiatry or if we receive a referral, our staff will gather some basic information and help you determine which services best fit your needs.

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Step 2: Completing Intake Forms

Before we are able to schedule your first appointment, you’ll receive secure online forms to complete. Don't worry if you can't fill them out online, we can also mail them to you our you can stop into our office! These forms give us helpful background information about your health history, current concerns and goals for treatment.

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Step 3: Insurance & Payment

Our billing specialist, Michelle, is here to help you navigate insurance and payment options. We accept most insurance plans, and we’re also happy to welcome patients without insurance. She’s always ready to answer your questions and make the process simple and stress-free.

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Step 4: Your First Appointment

During your first visit, you’ll meet with one our Psychiatric Mental Health Nurse Practitioners who will:

• Review your history and current concerns

• Discuss your treatment goals

• Talk through medication options and answer your questions

Together, you’ll decide on a plan that feels right for you.

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Step 5: Ongoing Care

Follow-up visits focus on how you’re doing with your treatment plan, adjusting care as needed, and supporting your overall well-being. Our providers combine clinical expertise with compassionate guidance to help you feel heard, understood, and supported.

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Our goal is to help you feel safe, supported, and empowered at every step of your mental health journey.